High quality solutions

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Enterprise service management

Projete, automatize, forneça e gerencie serviços de TI e de negócios.

ServiceDesk Plus

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SupportCenter Plus

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Building since 1943

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Building since 1943

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Frequently Asked Questions

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What is Sites & stores?
Website builder.
Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.
Online store.
Create and publish your online store. Keep track of your sales, manage stock, and accept payments.
SEO-ready.
Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
What is Communications?
HD video calls & conferences.
Create conferences for up to 48 participants, talk without any time limit, record your calls, and change backgrounds.
Chats.
Private and group chats - a quick and easy way to discuss ideas and share files.
Worktime tracking.
Your team can start/pause/finish their working day using an online time clock built into Bitrix24.
What is CRM?
Lead acquisition.
Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.
Lead management.
Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
Sales automation.
Dozens of sales and marketing automation rules and triggers to save you time and money.
What is Contact center?
Telephony.
Set up your own call center with smart routing and call tracking).
Live chat.
Plenty of advanced settings, including customizable chatbots, canned replies, and more.
Contact forms.
Customizable contact, feedback and callback request forms for your website.
What is Tasks & projects?
Workload management.
Monitor the project activity, receive work reports, and distribute workload more evenly.
Task templates & automation.
Save time on recurring tasks by automating them.
Visual project management.
Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.
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